Frequently Asked Questions

Please approach the front desk team with your hospital number to request an appointment with the referred doctor.

Call us on +233 24 185 0091 or send an Email to admin@metrohealthgh.com.

Yes, a relative is permitted to stay with the patient. We have designated beds for patients' relatives.

Advance payment is usually collected at the time of the patient's admission to cover estimated hospital expenses. The amount depends on the type of treatment/surgery and also the type of room selected for stay.

If you are an old client, always bring along your hospital card, provided to you during your first registration; however, if you are a new client, you can come with your Ghana Card. Upon arrival, please approach any front desk personnel for further guidance. If you leave your card at home, you may have to respond to some questions to help retrieve your data. Do not register again for a new hospital number.

General Doctors are available 24 hours a day. Specialists are available only at specified times within the week. You can see more on consultant availability on our services page.

You can get the details of your friend from the nurse-in-charge or the security desk once you arrive at the hospital.

For all tests/investigations, prior payment must be made at the cash counter. Once payment is complete, you will be directed by the staff to the phlebotomy. After the tests, all reports will be sent to the doctor. However, if you prefer a hard copy, it will be printed and handed over to you.

No, we do not currently offer dental services.

Yes, we accept various private health insurance providers: